At Auction ALL LLC, we are committed to protecting the personal data of our customers, bidders, buyers, sellers, consignors, vendors, employees, contractors, and website users.

This Data Protection Policy explains how we collect, process, store, protect, and manage personal data in connection with our website, auction services, communications, registrations, transactions, and business operations.

We recognize the importance of handling personal data responsibly and in accordance with applicable data protection laws and best practices.

Scope of This Policy

This policy applies to personal data collected or processed by Auction ALL LLC in connection with:

•website visits

•bidder registrations

•auction participation

•seller and consignment inquiries

•payment processing

•pickup and shipping coordination

•customer support

•marketing communications

•SMS communications

•vendor and business partner relationships

•internal business and administrative operations

Purpose of This Policy

This policy is designed to help ensure that Auction ALL LLC:

•handles personal data lawfully, fairly, and transparently

•protects the rights of individuals whose data we collect

•limits data collection and use to appropriate business purposes

•maintains data accuracy where reasonably possible

•protects personal data from unauthorized access, misuse, loss, alteration, or disclosure

•follows applicable legal and regulatory requirements relating to data protection and privacy

Personal Data We May Collect

We may collect and process personal data such as:

•name

•email address

•mailing address

•billing address

•phone number

•business name

•account or registration details

•bidding activity

•purchase history

•consignment or seller information

•payment-related information

•pickup and shipping details

•customer service communications

•website usage information linked to an identifiable individual

We may also collect certain technical and usage-related information automatically through our website and systems.

How We Collect Personal Data

We may collect personal data:

•directly from you when you complete forms, register, bid, buy, sell, pay, or contact us

•through website activity, cookies, analytics tools, and similar technologies

•through communications such as email, phone, text, or support requests

•from service providers or business partners involved in payment, shipping, auctions, customer service, or related operations

•where otherwise permitted by law

Lawful and Fair Processing

Auction ALL LLC processes personal data only for legitimate business purposes and in a lawful, fair, and transparent manner.

Depending on the circumstances, our basis for processing may include:

•your consent

•performance of a contract or transaction

•compliance with legal obligations

•protection of legitimate business interests

•fraud prevention, security, and operational needs

Purpose of Data Processing

We may use personal data for purposes including:

•registering users and managing accounts

•facilitating auctions, bids, sales, purchases, and consignments

•processing invoices and payments

•coordinating pickup, delivery, and shipping

•communicating auction updates, reminders, notices, and customer support responses

•maintaining records and internal reporting

•improving our website, services, and operations

•preventing fraud, abuse, or unauthorized activity

•complying with legal, regulatory, tax, accounting, and recordkeeping obligations

•sending promotional or marketing communications where permitted

Data Accuracy

We take reasonable steps to keep personal data accurate and up to date where appropriate. We encourage users to notify us if their information changes or if they believe any information we hold is inaccurate.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including:

•providing services

•maintaining business and transaction records

•complying with legal, tax, accounting, and regulatory obligations

•resolving disputes

•enforcing agreements

•preventing fraud and abuse

When personal data is no longer needed, we will delete it, anonymize it, or securely store it only as required by law or legitimate business need.

Data Security Measures

Auction ALL LLC uses reasonable administrative, technical, and operational safeguards to help protect personal data against unauthorized access, misuse, disclosure, loss, alteration, or destruction.

These measures may include:

•limited access to personal data

•password protection and account controls

•secure service providers and platforms

•internal procedures for handling sensitive information

•appropriate monitoring and security practices

While we take data protection seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Sharing and Disclosure of Personal Data

We may share personal data only where reasonably necessary and appropriate, including with:

•payment processors

•auction software providers

•website and hosting providers

•shipping or logistics service providers

•customer service providers

•legal, accounting, and compliance advisors

•contractors or vendors supporting business operations

•law enforcement, regulators, courts, or government authorities where required by law

We do not authorize third parties to use personal data for their own unrelated marketing purposes when the data was provided to them only to support our services.

International Data Transfers

If personal data is transferred outside your local jurisdiction, including outside the United States or outside applicable protected regions, we will take reasonable steps to ensure that such transfers are handled with appropriate safeguards and in accordance with applicable law.

Individual Rights

Where provided by applicable law, individuals may have rights regarding their personal data, including the right to:

•request access to personal data

•request correction of inaccurate data

•request deletion of certain data

•object to or restrict certain processing

•withdraw consent where processing is based on consent

•request information about how data is used

We will respond to qualifying requests in accordance with applicable law, subject to any lawful exceptions.

Subject Access Requests

Individuals who wish to access, update, correct, or request deletion of their personal data may contact us using the contact information below. We may need to verify identity before processing certain requests.

SMS Consent and Mobile Information

If you provide your mobile number and opt in to receive text messages from Auction ALL LLC, we may use that information to send messages related to auction announcements, bidder updates, reminders, customer service, account notifications, and promotional communications.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Policy Updates

Auction ALL LLC may update this Data Protection Policy from time to time. Any material changes will be reflected by updating the date at the top of this page. Continued use of our website or services after updates are posted indicates acceptance of the revised policy.

Contact Us

If you have questions about this Data Protection Policy or wish to make a data-related request, please contact:

Auction ALL LLC
Email: [email protected]