Auction ALL LLC (“Company,” “we,” “us,” or “our”) understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use our website, services, forms, auction registration tools, bidding-related communications, and related features.

This Privacy Policy explains how we collect, use, protect, and share information gathered through https://auctionallinc.com/ and related communications. By using our website, you consent to the practices described in the most current version of this Privacy Policy. You should also review our Terms & Conditions for additional information about the rules governing your use of our website and services.

In this Privacy Policy, “you” or “your” means any visitor, bidder, buyer, seller, consignor, or user of our website or services.

1. Personal and Non-Personal Information

We may collect both personal information and non-personal information.

Non-Personal Information

Non-personal information is data that does not identify you as an individual. If you browse our website, we may automatically collect certain non-personal information from your device or browser, such as:

•browser type

•device type

•operating system

•IP address

•pages visited

•referring website

•date and time of visit

•general browsing behavior

Because non-personal information does not identify you personally, we may use or share it for analytics, website improvement, operational insight, and other lawful business purposes.

Personal Information

Personal information is information that identifies you as an individual or relates to you as an identifiable person. We may collect personal information such as:

•name

•email address

•mailing address

•billing address

•phone number

•business name

•payment-related information

•bidding registration details

•auction participation records

•pickup or shipping information

•any other information you voluntarily provide to us

We may collect this information when you:

•register to bid

•submit a seller or consignment inquiry

•complete a contact form

•sign up for text or email updates

•make a payment

•request shipping or pickup information

•communicate with us by email, phone, text, or website form

•participate in promotions, surveys, or other site activities

2. Cookies and Tracking Technologies

Yes, we may use cookies and similar technologies such as pixels, tags, session tools, and web beacons to collect information and improve your experience on our website.

Cookies help us:

•recognize returning visitors

•understand how visitors use the site

•improve site performance and usability

•remember preferences

•support analytics and traffic measurement

•improve the effectiveness of email or advertising campaigns

Some third-party service providers, such as analytics tools, advertising platforms, payment processors, auction platforms, or email providers, may also use cookies or similar technologies in connection with our website or communications.

Most browsers accept cookies automatically, but you can usually modify your browser settings to decline cookies. If you disable cookies, some site functions may not work properly.

3. How We Use Personal Information

Auction ALL LLC may use personal information we collect from or about you to:

•provide access to our website, auctions, and services

•create and manage bidder or customer records

•process registrations, payments, invoices, and related transactions

•communicate with you regarding auctions, lots, bidding, invoices, pickup, shipping, and account activity

•respond to inquiries and customer service requests

•send confirmations, notices, reminders, and updates

•provide ongoing service and support

•improve our website, services, communications, and operations

•conduct internal recordkeeping, auditing, reporting, and analytics

•detect, investigate, or prevent fraud, abuse, or unauthorized activity

•protect our rights, property, users, and business

•comply with applicable laws, legal obligations, court orders, or lawful requests

We may also use your information to send you marketing or promotional communications where permitted by law or where you have consented to receive them.

We may de-identify or aggregate information so that it no longer identifies you personally. Once de-identified, we may use that information as non-personal information.

4. SMS Communications

If you provide your mobile phone number and expressly opt in, you agree to receive SMS or text messages from Auction ALL LLC These messages may include:

•auction announcements

•bidder registration updates

•bid reminders

•lot closing alerts

•invoice or payment reminders

•pickup reminders

•shipping coordination updates

•account notifications

•customer service updates

•promotional messages

Message frequency may vary.
Message and data rates may apply.
Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us through our website.

Users opt in by checking an unchecked SMS consent box on our website form before submitting their information.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. How We Share Personal Information

We do not sell your personal information to unrelated third parties for their own marketing purposes.

We may share personal information in the ordinary course of business with trusted service providers who help us operate our business, including providers that assist with:

•website hosting

•auction software or bidding platforms

•payment processing

•invoicing

•shipping coordination

•customer support

•email delivery

•SMS delivery

•analytics

•fraud prevention

•legal, accounting, or operational support

These service providers may access information only as needed to perform services on our behalf and are not authorized to use it for unrelated purposes.

We may also share personal information:

•if required by law, subpoena, court order, or legal process

•to protect our rights, safety, property, users, or business

•in connection with suspected fraud, abuse, nonpayment, or unlawful activity

•in connection with a merger, sale, acquisition, restructuring, or transfer of assets

•with law enforcement or regulators where appropriate

If you interact with third-party tools, payment processors, shipping services, or auction platforms connected to our services, those third parties may collect information directly from you under their own privacy policies.

6. Communications

We may contact you by email, phone, or text to provide:

•registration confirmations

•auction updates

•invoice notices

•payment reminders

•pickup instructions

•shipping updates

•account notices

•customer service responses

•marketing or promotional content where allowed

If you contact us and request a response, we may respond using the contact information you provided. While we take reasonable precautions, we cannot guarantee that electronic communications will always be secure from unauthorized interception.

7. Data Security

We use generally accepted administrative, technical, and operational safeguards designed to protect personal information from loss, misuse, unauthorized access, alteration, or disclosure.

Access to personal information is limited to authorized personnel and service providers who need it for legitimate business purposes and who are expected to keep it confidential.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, tools, auction platforms, payment portals, or service providers. We are not responsible for the privacy practices, content, or policies of those third-party sites or services.

We encourage you to review the privacy policies of any third-party website or platform you use.

9. Public Areas and User Content

If our website or related services allow public comments, reviews, testimonials, listings, or other public-facing content, any information you post publicly may be visible to others and may be collected or used by third parties.

Please avoid posting sensitive or confidential information in public areas. We are not responsible for the use of information you choose to make public.

10. Access, Updates, and Deletion Requests

You may request to access, correct, update, or delete personal information you have submitted to us, subject to legal, transactional, fraud-prevention, and recordkeeping requirements.

You may also unsubscribe from marketing emails by using the unsubscribe link included in those messages. For SMS, you may opt out by replying STOP.

To request access, correction, deletion, or to update your information, contact us at: [email protected]

11. Children’s Privacy

Auction ALL LLC does not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under 13, please contact us so we can take appropriate action.

12. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means you accept the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact:

Auction ALL LLC
Email: [email protected]